Terms and conditions
Date:
2 September 2024
Introduction
These Terms and Conditions ("Terms") govern your access to and use of the Anaxer platform ("Platform"), operated by Anaxer ("we," "us," or "our"). By accessing or using the Platform, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Platform.
1. Acceptance of Terms
By accessing or using the Platform, you confirm that you have read, understood, and agree to comply with these Terms. You also agree to comply with all applicable laws and regulations related to your use of the Platform.
2. Description of Services
Anaxer provides a suite of tools for businesses to manage client onboarding, data collection, verification, workflow automation, and integration with other platforms. Our services include, but are not limited to, a customizable embeddable component, document management, payment processing, API integrations, and an admin portal.
3. Account Registration
3.1 Eligibility:
To use the Platform, you must be at least 18 years old and capable of forming a binding contract.
3.2 Account Information:
You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
4. Subscription and Payment
4.1 Subscription Plans:
Anaxer offers various subscription plans with different features and usage limits. You may select the plan that best suits your needs.
4.2 Payment Terms:
By selecting a subscription plan, you agree to pay the associated fees. Fees are billed in advance on a monthly or annual basis, as per the selected plan. All payments are non-refundable.
4.3 Changes to Subscription Plans:
We reserve the right to modify subscription plans or pricing at any time. We will provide you with reasonable notice of any changes to your subscription plan or pricing.
5. Use of the Platform
5.1 Permitted Use:
You may use the Platform for lawful purposes only and in accordance with these Terms. You agree not to use the Platform in any way that could damage, disable, overburden, or impair the Platform or interfere with any other party's use of the Platform.
5.2 Prohibited Use:
You agree not to:
Use the Platform for any illegal or unauthorized purpose.
Attempt to gain unauthorized access to the Platform, user accounts, or computer systems or networks connected to the Platform.
Transmit any viruses, worms, or other harmful software.
Use any automated means (e.g., bots, spiders) to access the Platform.
6. User Content and Data
6.1 User Content:
You are responsible for any content or data you upload, post, or transmit through the Platform ("User Content"). You grant us a non-exclusive, royalty-free, worldwide license to use, store, display, and distribute your User Content to provide the Platform's services.
6.2 Client Data:
If you collect data from your clients through the Platform, you are responsible for obtaining necessary consents and ensuring compliance with applicable data protection laws.
7. Intellectual Property Rights
7.1 Ownership:
The Platform, including its content, features, and functionality, is the exclusive property of Anaxer and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Platform without our prior written consent.
7.2 Trademarks:
The Anaxer name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Anaxer. You must not use such marks without our prior written permission.
8. Data Security and Privacy
8.1 Data Security:
We implement reasonable technical and organizational measures to protect your data. However, we cannot guarantee the absolute security of your data and will not be liable for any unauthorized access or use of your data.
8.2 Privacy Policy:
Your use of the Platform is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices regarding your information.
9. Third-Party Services
The Platform may contain links to third-party websites or services that are not owned or controlled by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. You are responsible for reading and agreeing to the terms and conditions and privacy policies of these third parties.
10. Termination
10.1 Termination by You:
You may terminate your account at any time by contacting us at contact@anaxer.com. Upon termination, you must cease all use of the Platform.
10.2 Termination by Us:
We reserve the right to terminate or suspend your account or access to the Platform at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users of the Platform, us, or third parties, or for any other reason.
11. Limitation of Liability
To the fullest extent permitted by law, in no event shall Anaxer, its affiliates, directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your use or inability to use the Platform; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein; (iii) any interruption or cessation of transmission to or from the Platform; (iv) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our Platform by any third party; (v) any errors or omissions in any content or for any loss or damage incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available through the Platform.
12. Governing Law and Dispute Resolution
These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of New South Wales, Australia.
Any dispute arising out of or in connection with these Terms shall be resolved through binding arbitration conducted by a single arbitrator in accordance with the rules of Australian Centre for International Commercial Arbitration (ACICA), to be held in Sydney, New South Wales, Australia.
13. Changes to These Terms
We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on this page and updating the "Last updated" date at the top. You are advised to review these Terms periodically for any changes.
14. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
Email: contact@anaxer.com